Tracking & Portal

Cargo & Vessel Tracking

One tracking number follows a cargo from the first nomination to the last custody transfer. Each waypoint sits on a map, A to Z, with a status and a plain explanation of what just happened.

Illustration of a tanker following a tracked route between map pins

Parcel couriers taught everyone to expect a tracking page: a map, a line from origin to destination and a dated status at each stop. Bulk liquids have more steps and more jargon, but the same idea works. Our tracker shows each waypoint of a cargo in order, A to Z, with its place on the map, its current status and a short description written for someone who does not work in shipping.

Behind each status is an operational event: a nomination accepted, a vessel fixed, a notice of readiness tendered, hoses connected, a bill of lading issued. We record those events as they happen, so the tracker reads like the voyage log without the abbreviations, and a buyer, banker or receiver can see progress without asking for it.

B/LBill of lading: cargo receipt, evidence of contract and document of title
6 hoursCommon gap between NOR and the start of laytime under ASBATANKVOY
60°FStandard temperature for US barrel volumes
AISShip position broadcast required on larger ships under SOLAS

Before the ship arrives

A cargo exists on paper before it exists on a ship. The first four milestones confirm that the commercial and shipping arrangements are in place: the terminal has accepted the cargo for planning, the supplier has confirmed it, a vessel has been chartered and vetted, and the loading window is agreed by all sides.

MilestoneWhat it means
NominatedThe cargo, quantity and dates have been nominated to the terminal and accepted for planning.
Stem confirmedThe supplier has confirmed the cargo will be ready on the agreed dates. The stem is that confirmed loading allocation.
Vessel fixedA ship has been chartered for the voyage and has passed vetting.
Laycan confirmedThe loading window, laydays to cancelling, is agreed with the terminal and the ship.

At the load port

At the load port the independent inspector gauges the shore tanks and the ship's tanks, draws samples and issues the figures that go on the bill of lading. Those figures are the reference for everything that follows, including outturn at discharge and any claim for loss, so this stretch of the chain carries the most milestones.

MilestoneWhat it means
Arrived / anchoredThe ship has reached the port and is waiting at anchor or heading to the berth.
NOR tenderedThe master has declared the ship ready to load. The laytime clock is about to start.
All fastThe ship is moored alongside the berth with all lines secured.
Hoses connectedLoading arms or hoses are connected to the ship's manifold and safety checks are complete.
Commenced loadingProduct is flowing from the shore tanks to the ship.
B/L issuedLoading is complete and the bill of lading, the receipt and title document for the cargo, has been issued.
SailedThe ship has left the berth and is outbound.

Voyage and discharge

Barge, rail, truck and pipeline movements follow the same chain with the steps that fit the mode. A truck has no laycan and a pipeline batch has no NOR, so milestones that do not apply to a mode are left out of that cargo's chain. The ones that matter most to a buyer, outturn and custody transfer, appear for every mode.

MilestoneWhat it means
In transitThe cargo is moving: at sea, on the river, on the rails, on the road or in the line.
Arrived discharge portThe conveyance has reached the destination port or terminal.
Commenced dischargeProduct is flowing into the receiving tanks.
Discharge completedPumping has finished; final ship and shore measurements are being taken.
OutturnThe quantity received ashore has been measured and compared with the bill of lading figure.
Custody transfer completeQuantity and quality are agreed and responsibility for the product has passed to the receiver.

Reading the map

Each waypoint is a pin on the map, in the order the cargo reaches it, joined by the route line. The current position carries the symbol of the conveyance: a tanker, a barge, a railcar, a truck or a pipeline. Tap or click any pin to see its status, when it was recorded and the plain-language description for that step.

Frequently asked questions

What is a stem?

A stem is the supplier's or terminal's confirmation that a cargo of a stated grade and quantity will be available for loading on given dates. In bunkering, the same word means a confirmed fuel delivery. Until the stem is confirmed, a vessel cannot be firmly scheduled to load.

Why does the tracker show NOR tendered but not loading?

NOR means the ship is ready, not that it is alongside. Ships often wait at anchor for a free berth, for tide or daylight, or for the cargo to be ready. Laytime may be running during that wait, which is why the time between NOR and all fast matters to both sides.

Can the tracker show a pipeline or rail movement?

Yes. The same tracking number format works for tankers, barges, railcars, trucks and pipeline batches. The terminal selects the conveyance type, which sets the symbol on the map and the milestones that fit that mode.

Who can see a private link?

Anyone who has the link. Treat it like any shared commercial document and send it only to people who need it. If a link should stop working on a certain date, ask us to set an end date for it.

Open the tracker

Enter your tracking number to see each waypoint, status and description on the map.

Track a cargo